Total engaged with Ocean Kinetics as they wanted a local company with the accreditation in place who could become familiar in the compressor area in case of future call outs.
We responded by having a team in place and on site for a period of sixty days from the 1st December. Six of our locally based qualified engineers immediately came on site quickly and quickly got up to speed, causing minimum disruption to the client.
Managerial support to allow responses to client requests over this time was also provided, as was night shift cover, which was mobilised immediately ensuring cover was in place throughout the holiday period.